VoIP allows users to make telephone calls over the internet to other VoIP users free of charge and to landlines and cell phones for a minimal fee. Since calls are made over the internet, you no longer need a physical phone line. VoIP stands for Voice Over Internet Protocol.
SIP is a standard for VoIP. With SIP, you use a SIP softphone to make phone calls from your computer. A SIP softphone is simply software with a telephone-like user interface. Each line started by Voicent software acts as a SIP softphone. Once you setup and configure Voicent for SIP, you can use any Voicent program as if you are using regular telephone lines.
A VOIP service feature that allows you to call both local, long distance and international phones and cell phones directly from a SIP softphone.
Stands for Direct Inward Dialing Number. The number looks exactly the same as a regular phone number and it allows anyone to call your SIP softphone from a landline or mobile phone.
If you are currently using a VoIP service, get your account connection information from your service provider. The connection info is also called SIP credentials (basically your user name, password and other information for connecting to the service.
After installation, you will see the Voicent Gateway icon on the task menu bar at the bottom right corner of your desktop. Click on it once to open.
Click on Setup > Phone Call Setup Wizard ... When asked to choose a phone service, select Recommended (Calls through VOIP/SIP-No special hardware required) and Use a VOIP Service.
After clicking NEXT, on the next screen choose Use SkypeConnect, Use Callcentric, or, under Manual Setup, choose Use Other Internet Phone Service. If you choose the latter, you will click FINISH and will be taken to a new screen, where you will click ADD, and will be able to fill out the account information for your service provider.
Otherwise, the Gateway will
automatically configure the rest for you.
That's it! You should now be able to launch the Voicent software you want to test by its desktop icon, and start testing.
Having trouble? Here's some help:
The following links provide configuration help with specific VoIP services:
SkypeConnect, RingCentral, Vonage, Localphone, Nextiva, ViaTalk, Vocalocity, Gradwell,
FreshTel, i2Telecom, Rapidvox, Broadvoice, DiamondCard, CallWithUs, CallCentric.
If your service provider isn't listed above, click here to see solutions to common SIP configuration issues.
If you are still having trouble setting up your VoIP service with Voicent, we can help you test it. Simply send your account information to support @ voicent . com. After we test it, we'll let you know the correct SIP settings and you can then change your account password.
Please note that Voicent software does not need extra software (like x lite softphone) to make VoIP calls. Voicent software is configured as a softphone when used with a VoIP service.
