Voicent Cloud
Everything You Need To Grow Your Business
Voicent's cloud solution, Voicent Live, has all the tools you need to achieve peak performance and efficiency - call center tools, predictive dialers, voice broadcasters, text and email tools; built-in CRM, easy workflow and business process automation - all in one flexible, scalable, seamlessly integrated package.
Most Popular Solutions
Predictive Dialer
Predictive, progressive, preview, and click to call--the four dialing modes our call center clients love!Auto Dialer
Get your message out instantly. Send notifications, press 1 offers, reminders, and surveys.Appointment Reminder
Phone, text, & email reminders. Built in calendar with recurring appointments. Simply set and forget.IVR Studio
Use inbound IVR for professional customer service phone menus. Use outbound IVR for automated phone and SMS surveys.Phone Surveys
Automated phone surveys with branching, unlimited questions, advanced analytics, and call reports.Voicent CRM
Built-in CRM and Plug-n-Play with other Voicent tools. Integrates with Zoho, Salesforce, SugarCRM.Call Center Solutions
Outbound Call Center
Predictive Dialer + seamlessly integrated CRM + Call Center Software = outbound call center powerhouse.Inbound Call Center
IVR Studio + seamlessly integrated CRM + Call Center Software = professional, high quality customer experience.Blended Call Center
The ultimate combination of Outbound Call Center and Inbound Call Center for sales, marketing, and customer service.Call Center Manager
Whisper coaching. Automatic customer information popup. Agent reports and tracking. Advanced call pacing algorithms.Advanced and Developer Solutions
Sales Automation
Accelerate sales with workflow automation. Set triggers and harness the power of multi-channel customer engagement.Marketing Automation
Get more high quality leads with email dripping, website integration, landing page tracking, and automatic reportsWorkflow Automation
Automated sales and marketing, website integration, and CRM triggers to respond to your unique business needs.Voicent Gateway
Build custom automated voice and SMS applications with this powerful VoiceXML SMS gateway. For developers.More Solutions
Text Surveys
Automated SMS surveys with branching and automatic response processing. SMS polls, opt in/opt out, and satisfaction surveys.Email Marketing
Track open, bounced, unsubscribed emails with a few clicks. Send emails with dynamic customer information.Flex PBX
Professional phone greetings. Music on hold. Automatic call transfers and ACD routing. Your perfect receptionist.Text SMS Marketing
Two-way automated texting with automatic opt out management. Send reminders, alerts, updates, and promotions.Prefer on-premise software?
Use your own phone services
Cloud solution is much easier to use and maintain, but in countries we do not offer the service, on-premise software is the way to go, please visit our online store.
On-Premise Software Store
