From Auto Dialers to IVR applications, our extensive set of tools will help you run your business
All Voicent communication software are fully integrated with each other, so you don't have to do any costly integrations. Just plug and play.
See ProductsOur dialer tools and automation solutions have a built-in CRM that automatically tracks customers and helps you engage with your customers by knowing what they want and when they want it.
By automatically tracking and responding to customers, our communication platform helps you close deals, follow up with prospects, and retain customer loyalty
With Voicent's omni-channel capabilities, you can send appointment reminders to your clients as a voice recording, text message, and/or email; then collect their confirmations through the same channels. With IVR Studio, you can conduct phone surveys and send interactive polls through text/SMS. Explore our products to see more unique Voicent features.
Caller information is automatically saved into your CRM, and a screen pops up whenever a live call connects so your agents will always know who they're talking to.
Automatically send personalized and relevant messages to prospects and clients based on their behavior and other event triggers.
Voicent software automatically connects your agents with callers when there is a live call, automatically shows follow up calls, and detects busy lines and answering machines.
"We make over a million calls a month using Voicent's Auto Dialing system. In order to make those calls as efficiently as possible, we needed a software solution to distinguish between live calls and calls that no one picks up." - Erlyn Santos
Auto Dialer"On an average day we service upwards of 100 to 150 cars a day. It takes just a few minutes to set everything up and it frees up the rest of my day." - Nicole P.
Auto Reminder"We currently use Voicent IVR system to update our CRM program(SugarCRM) as well as e-mail our parts department when a Tech needs parts and our invoicing department when a Tech has completed the on-site work." - Charles Teel
IVR Studio