Get the right plan
Make the right call
Starter
$163
/month
Starter Plan Includes:
- Auto Dialer
- Predictive Dialer
- Call Center Tools
- CRM and Reports
- Unlimited Campaigns & Contacts
- Workflow Automation
- SMS & Email Marketing
- Simultaneous Calling
Enterprise
$19,999
/month
Enterprise Plan Includes:
- Starter Plan
- Premium Plan
- Dedicated server
- ACD Skills-based routing
- Unlimited phone lines
- Powerful API
- Custom Reports & Analytics
- 1.5 cents/minute for add-on credit
Starter
$179
/month
Starter Plan Includes:
- Auto Dialer
- Predictive Dialer
- Call Center Tools
- CRM and Reports
- Unlimited Campaigns & Contacts
- Workflow Automation
- SMS & Email Marketing
- Simultaneous Calling
Enterprise
$22,222
/month
Enterprise Plan Includes:
- Starter Plan
- Premium Plan
- Dedicated server
- ACD Skills-based routing
- Unlimited phone lines
- Powerful API
- Custom Reports & Analytics
- 1.5 cents/minute for add-on credit
Pay as you Go
$19/agent/month or $198 per agent/year's credit bundles 5 lines/agent credit never expires FREE (30 Days) 1 Agent 2 LinesIncluded In Every Plan
Call center software and tools
Business phone system & call handling tools
Voice, text, email broadcasting tools
No need for your own phone service
Dial to US and Canadian numbers
Unlimited Calling Minutes
Comprehensive real-time reports
Simultaneous dialing, texting, and email
Professional Support 8:30AM-5PM PST
Automatic Time Zone Adjustment
Unlimited Contacts
About Cloud Pricing
Does Voicent charge per contact?
Nope. Voicent does not limit your number of contacts, and you can add and import as many contacts as you like without any extra fees.
Calls are billed from pick up to hang up in 30/6 second increments (see below for how this pricing works). The cost per call depends only on the length of the call, not your message length. The billing plan that you sign up for determines the cost per minute.
What's the difference between 30/6 second increment and 60 second increment billing?
- 60 second increment billing: The minimum billing length is 60 seconds followed by 60 second increments. A 3 second call will be billed as though the call lasted 1 minute. A 65 second call will be billed at 120 seconds. With 60 second increments, your monthly bill might end up 10 times more expensive than a 30/6 billing plan.
- 30/6 second increment billing: The minimum billing length is 30 seconds followed by 6 second increments. A 3 second call will be billed at 30 seconds. A 65 second call will be billed at 66 seconds (that's half of what a 60 second increment would charge).
Absolutely. Any time.
Does this pricing include Call Center cloud features?
Yes; Call Center features (agent dashboard, predictive dialing, campaigns, etc) are included in all plans. We do not charge your agents' log-in session times. We also won't charge you for the duration of the agent calling session. Call transfers, forwarding, and routing are not billed either. With our simple pricing plans, you will be billed only for the length of calls.
What if I reach my calling minutes limit?
If you reach your calling minutes limit, you may upgrade your plan or buy more calling credits at the rate associated with your calling plan.
Certainly. Downgrading takes effect immediately.
Calling minutes expire at the end of the month.
Does my plan include international calls and texting?
Our cloud service includes calls to USA and Canada. If you would like to call/text people who are outside USA and Canada, you can use our on-premise software. It will work anywhere in the world with your local phone service and text messaging service.
Why Use Cloud?
1. No Need For A Phone Service
When you use Voicent's cloud service, you don't need your own phone service. Everything is ready to be used from your browser.
2. Get Started In Minutes
Voicent is easy to use and intuitively designed. You can get started in minutes with the tutorials.
3. Use anytime, anywhere
All you need to use Voicent's hosted service is the internet. You can access your account from any device, including phones and tablets.