You can use the same surveys again and again, whether you're conducting a study that checks in with subjects every week or if you want to track trends.
If you want to change a survey question or increase the number of phone lines you want to use, simply pause the survey campaign, make the changes you want, and resume or restart your campaign.
Rerun surveys on the same contact list, but with filters. For example, you can call only the contacts whose machine answered the call, or whose line was busy when the automated phone survey was sent to them.
With automatic time zone adjustment, you'll never have to worry about manually stopping or pausing your automated telephone survey. Plus, our system can delay and schedule calls to be made later if a contact's time zone is too late or too early in the day.
Conduct a survey from the beginning to the end without interruptions. You can add calling credit, design and update surveys, get results, without Voicent getting involved at all.
If you run out of calling credits, your survey won't be penalized. It will merely pause and wait for you to add calling credits, and resume whenever your credits are sufficient.