How to Use Appointment Reminder Software

Appointment Reminder

Auto Reminder

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Why should I use it?

Automated appointment reminders are more reliable because there is less chance of human error. Also, automation frees your staff of hours spent tracking appointments, dialing phones, waiting for answers, and leaving messages. Those hours can now be spent doing more important work.

Can appointments be confirmed using AutoReminder?

Yes, when a live person answers, they can press a key to automatically confirm their appointment. They can also press another key to cancel or to speak to a receptionist in your office.

Can the system be used as an appointment scheduler?

Yes, AutoReminder appointment reminder software includes an intuitive calendar for appointment setting and re-scheduling. No extra steps are needed to schedule a reminder call when you schedule an appointment. The software will automatically schedule the reminder call.

Can I personalize messages?

Yes, AutoReminder software includes a Message Designer for message personalization. For example, with Text to Speech, the autodialer can play "Hi Bob, ..." for Bob and "Hi Mary, ..." for Mary, making your call more personal and more effective.

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Example: Setup Medication Reminders

Using Voicent AutoReminder, you can set up medication reminders for yourself or others.

Invoke the New Appointment Dialog by double clicking on the calendar area, the icon on the toolbar, or the New Appointment menu item from the main menu.

The following is an example for setting medication reminders every 3 hours, 4 times a day, starting from 8 am, for a week.

Setup Attendee/Contact

appointment reminder

You can choose <My Self>, select a contact from the drop down list, or type in the name. Select or type in the phone number. (The system remembers everything you typed in, so you can easily select them next time).

Set up appointment time

Since the minimum recurrence is one day, you have to set the 4 reminders separately. The figures below show the time set at 8 am.

medication reminders

Click "Set Recurrence...", Select "Daily", and set event 1 day(s).

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Then set the recurring range

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See Customize messages if you want to use your own reminder messages.

Setup Medication Reminder Call Time

Set the reminder call time to 1 minute before appointment start

Optionally Setup Additional Reminder Message

See Include Text Using Text-to-Speech if you want to have appointment notes read to you by computer.

Click Finish to add the appointment and schedule the wake up call.

Repeat steps 1-5 for medication time 11 am, 2 pm, and 5 pm.

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