How to Use Appointment Reminder Software
Appointment Reminder
Auto Reminder
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Why should I use it?
Automated appointment reminders are more reliable because there is less chance of human error. Also, automation frees your staff of hours spent tracking appointments, dialing phones, waiting for answers, and leaving messages. Those hours can now be spent doing more important work.
Can appointments be confirmed using AutoReminder?
Yes, when a live person answers, they can press a key to automatically confirm their appointment. They can also press another key to cancel or to speak to a receptionist in your office.
Can the system be used as an appointment scheduler?
Yes, AutoReminder appointment reminder software includes an intuitive calendar for appointment setting and re-scheduling. No extra steps are needed to schedule a reminder call when you schedule an appointment. The software will automatically schedule the reminder call.
Can I personalize messages?
Yes, AutoReminder software includes a Message Designer for message personalization. For example, with Text to Speech, the autodialer can play "Hi Bob, ..." for Bob and "Hi Mary, ..." for Mary, making your call more personal and more effective.
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If you are using another scheduling software or office management software to make appointments, you can export the contact information in a comma separated file, then have Voicent AutoReminder import the file. The import file format is specified below:
First Name, Middle Name, Last Name, Home Phone, Work Phone, Cell Phone
For example:
John, L, Smith, 123-4567, 234-3456, ,
Larry, , K, 111.234.4567, , 234-3456
...
