Automated appointment reminders are more reliable because there is less chance of human error. Also, automation frees your staff of hours spent tracking appointments, dialing phones, waiting for answers, and leaving messages. Those hours can now be spent doing more important work.
Yes, when a live person answers, they can press a key to automatically confirm their appointment. They can also press another key to cancel or to speak to a receptionist in your office.
Yes, AutoReminder appointment reminder software includes an intuitive calendar for appointment setting and re-scheduling. No extra steps are needed to schedule a reminder call when you schedule an appointment. The software will automatically schedule the reminder call.
Yes, AutoReminder software includes a Message Designer for message personalization. For example, with Text to Speech, the autodialer can play "Hi Bob, ..." for Bob and "Hi Mary, ..." for Mary, making your call more personal and more effective.
Appointment Scheduling and Automatic Reminder Calls
Voicent AutoReminder Enterprise Edition allows remote access and multiple users access on the same appointment database. For example, in a small medical office, Enterprise Edition enables both the doctors and their receptionists to access and manage the same appointment information from their own computer.
Because Voicent utilities the same Internet technology for web browsing, you can also access the same appointment database from a remote location. For example, you can access the appointment information on your office computer from your home computer. Further, all these information are password protected. For more information, please see Enterprise Edition Setup Guide.