Call Center CRM: Running Campaigns
- Seamless Dialer Software Plug and Play
- Inbound PBX Software Plug and Play
- Power Dial CRM Contacts
- Auto Dial Contacts
- Progressive Dial Contacts
- Preview Dial
- Predictive Dial
- Email Marketing and Dripping
- SMS Marketing
- Automatic Opt Out Management
- Automatic Call Status Management
- Create Campaigns from Contact Lists
- Create Contact Lists from Advanced Search
- Create Contact Lists from Campaign Results
- View Contact Lists
- Unlimited Contact Lists
- Customize Caller Experience based on Customer Category
- Create Contact Subgroups
- Public and Private Contact Lists
- Inbound IVR
- Outbound IVR
- Phone Surveys
- Text/SMS Surveys
- Inbound Call Center
- Outbound Call Center
- Blended Call Center