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Opt in, Opt out:
Automatically collect and process opt in and opt out text message responses
Automated Responses to Recipient Input:
Give different text messages based on recipient reply
Automatic retries:
If a text message does not get read or get answered, the software can automatically retry the phone number
Trigger A Follow Up Message:
Specify recipient responses that trigger an automated follow up message
Visual Response Collection:
Allows recipient to send response back and display response in the status column
Built In Calendar:
Send texts automatically at specified dates and times. Great for event notifications and alerts!
Send Personalized Texts:
With personalized text messages greeting users, you'll get more responses to your text message. Simply use CRM fields in your text message to create dynamic messages.
Automatically Process Replies:
Save replies into the built-in CRM to be viewed later
Multiple campaigns:
Run separate, simultaneous text sms campaigns at the same time
PC Friendly:
Works on any Windows based desktop or laptop computers.
Ease of Use:
Send bulk text messages with a single click
GUI:
Easy-to-use Graphical User (GUI) Interface for IVR design
Multiple sim cards:
use multiple sim cards during campaigns to get your message out faster
Unlimited:
Allows unlimited campaigns, contact lists, and phone numbers
User Interface:
Easy-to-use spreadsheet user interface for viewing responses
Flexible:
Works with your own text messaging plan (must be GSM-based carrier)
Scalable:
Voicent software comes with unlimited channel/line scalability so you can send thousands of messages at the same time
Deployment:
Deploy messages and SMS campaigns with a single click
Response Analytics:
Voicent's bulk sms software comes with instant reports and analytics
Instant Reports:
Results of text/SMS campaigns are generated instantly and automatically during the campaigns
Real Time Statistics:
View percentages and statistics of what your message recipients reply
Live Responses:
See responses live, and view responses as soon as they respond
Save Reports:
Save the automatically generated reports for later viewing and campaign analyzation
Time Stamp Reports:
Report real-time text message statuses with time stamps
CRM Integration:
You can integrate the Voicent solution with SugarCRM, ZohoCRM, and more
Contact List:
Comes with contact list import and export options
Email Integration:
Built-in support for email server integration
Contact List:
Contact list database sharing among computers
Communication Tools:
Fully integrated with Voicent predictive dialer, auto dialer, and IVR applications
Built-in support:
Built-in support for HTTP protocol for website integration
Built-in support:
Built-in support for relational database access and management
Built-in support:
Built-in support for launching any external programs and getting back execution results
Remote Access:
Remote access, works on the server computer or remote computer
Built-in support:
Built-in support for Java programs and libraries
Developer feature:
Voicent SMS text messaging software comes with a command line interface
Integration:
Built-in support for email server integration
Message Customization:
Built-in Message Designer for message customization
Integration:
IVR fully integrated with BroadcastBySMS for outbound IVR applications
Web Integration:
Built-in support for HTTP protocol for website integration
Integration:
Fully integrated with Auto Reminder for outbound IVR applications