Share This Post:
October 31, 2011
VOICENT ANNOUNCES RELEASE 7 SUPPORT TO END FEBRUARY 1, 2012
Mountain View, CA, October 31, 2011--Voicent has announced its intention to withdraw support from its Release 7 software effective February 1, 2012.
Although Voicent's Release 7 software will continue to work after that date, it will no longer be eligible for discounted upgrades to Release 8 nor low-cost license transfers to new machines. Version 7 was originally released in July 2009.
The company announced that, after February 1, 2012, it will no longer actively support its Release 7 software. Users, however, will continue to be able to use on-line and in-product documentation, as well as Voicent's extensive on-line support knowledgebase.
Voicent will simply no longer be actively working to improve or enhance Release 7 or offer it for purchase.
The company is encouraging customers still using versions of Release 7 software to download the latest version of the Release (7.6.5), and make a back-up copy for future re-install purposes, as no versions of Release 7 will be available on Voicent's website after February 1, 2012.
Voicent is also strongly encouraging customers to upgrade to the most current version of Voicent software.
By upgrading, customers will:
- Continue to receive free email support
- Be eligible for product transfers to new computers (requires fee).
- Get numerous product enhancements including a new text-messaging capability in
AutoReminder AppointmentReminder. - Be able to try Voicent's newest addition to its BroadcastBy suite: BroadcastBySMS, which allows automated, bulk sending of two-way SMS text messages with interactive capabilities.
Click here to learn more about Release 8.
Share This Post:
What We Offer
Voicent gives you the tools to connect and engage with customers. We offer predictive dialers, auto dialers, marketing automation, inbound IVR handling, phone and text/SMS surveys, bulk SMS, email marketing, and more. Whether you're a small business owner, hospital, nonprofit, government agency, or a global call center, we're confident that our award-winning, feature-rich software will help you connect, engage, and succeed.
