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January 18, 2006
Release 4.0.2 Now Available
What's New in Release 4.0.2
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New Product: AgentDialer
AgentDialer is a semi-automatic dialer system that is used to assist marketing or sales professionals to reduce work load, save voice over the phone, and improve productivity. The system dials the next phone number on your call list, plays a pre-recorded message for answering machine, records the conversation if necessary, and transfer the call to another agent - all by the press of a key or a single mouse click. If the call is answered by a live person, you can directly talk over the phone. Agent Dialer is intuitive and very easy to use.For more information, please see:
http://voicent.com/howto/telemarketing-agent-dialer.php
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Call Transfer Supported
With call transfer, the person who receives your auto dial call can press a key to talk to you or a live person. For example, the call can be transferred to your cell phone. Besides utilizing the call transfer or conference feature of your telephone service, call transfer can be set up using a single telephone line.
For more information, please see:
http://voicent.com/gateway-faq.php#6 -
New and Improved Voice for Date, Time, and Phone Numbers
We have both male and female voices to choose from. The clarity of these voices are greatly improved comparing with the voice for previous releases. For AutoReminder users, this means the date and time for appointment reminder calls are going to be much clear.
Voicent AutoReminder is widely used by
healthcare organizations and
individual medical offices for
appointment reminder calls. Voicent
AutoReminder provides an easy-to-use
appointment scheduler with automatic
outbound reminder calls. The reminder
call message is recorded by
professional voice talent and contains
appointment data, time, customizable
fields. With support for difference
interface mechanism, such as file
import, command line interface, and
HTTP (web) interface, integrations with
existing office management
software or other scheduling software
are straightforward.
Voicent BroadcastByPhone is deployed
in many small businesses, churches,
schools, and a wide range of
organizations. Voicent
BroadcastByPhone delivers pre-recorded
message to thousands of people over
the telephone by a single click. With
Message Designer, combined with
advanced speech technology, the
software is also capable of sending
personalized messages based on a
pre-designed template.
ABOUT VOICENT
Communication matters. Voicent is
motivated by the belief that great
communication builds great businesses.
Our software empowers healthcare
professionals, business owners,
religious leaders, and activity
organizers to better communicate with
people while at the same time, save
time and money.
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What We Offer
Voicent gives you the tools to connect and engage with customers. We offer predictive dialers, auto dialers, marketing automation, inbound IVR handling, phone and text/SMS surveys, bulk SMS, email marketing, and more. Whether you're a small business owner, hospital, nonprofit, government agency, or a global call center, we're confident that our award-winning, feature-rich software will help you connect, engage, and succeed.
