The Rules Engine Add-on is an advanced call center rules engine for managing enterprise-grade call centers. This powerful and flexible rules engine is used to define phone line/channel usage and agent call transfer rules based on campaign name, tools used, message selected, called numbers, and any custom fields of the active calls.
You can customize your purchase with the links below:
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Get HelpThe total cost for Voicent's on-premise software depends on the number of phone channels you use. There are no per call fees or calling minute fees. Simply pay once and own it.
Our software integrates with all other Voicent software. To use multiple products, you need a license key for each program you want to use. For example, you can purchase the auto dialer software and the SMS broadcasting software, and get a license for each.
We work on Vista, Windows 95 through Windows 10. You need at least an i3 intel processor and 3GB memory to run Voicent software.
Download the trial software and take a look at our support section for setup instructions. We also offer full system setup and training service.
You can try with the trial software. But we recommend you simply sign up for our cloud service, which requires no installation.
Upon purchasing Voicent software, you will receive an email with your order number and a downloadable Voicent installation file. After running the installer, you can launch the Voicent program on your PC laptop or desktop. You will then be able to request a product license from within the Voicent program, which our servers will process and activate within 1 to 3 business days. You will receive an email with your license key and instructions on how to use it.
Don't worry. If you purchase annual support and maintenance contract, you will get the latest software update and our technical support team will make sure it is up and running.
Annual support comes with free upgrades to new software (we continually add new features and make new versions), phone support from our technical team anytime you want, and special software promotions and deals.
It is required for on-premise software. We won't issue software license if you do not have a valid support contract.
For your convenience, we accept all payment methods.
Purchase orders are accepted only from U.S. government and public entities. Scan your PO and email : sales @voicent.com or fax: (206) 238-9047.
Mail your check to:
Voicent Communications, Inc
PO Box 986
Los Altos, CA 94023.
tel: +1 (650) 727-1100
We accept credit card and check payment.
Business Hours:
9:00 AM - 5:00 PM PST
Monday through Friday except US holidays
Please contact sales @voicent.com. ACH is for US only.
