Create and deploy professionally built, high quality surveys with Voicent Text/SMS Surveys software. With this software, you can design surveys with advanced branching, set up automatic responses, and integrate with your CRM or database.
Voicent text/SMS surveys can be personalized and customized for any of your needs. It works on any PC and it is great for telephone polling, customer satisfaction surveys, census surveys, research, and data collection.
You can send thousands of simultaneous text/SMS surveys from a single computer, and view real-time results.
When a survey gets no answer, the survey can be automatically resent after a short period of time. The software also detects answering machines, busy, no answer, and disconnected lines.
You can automatically send surveys out at specified hours that suit your clients best. You can also schedule surveys in advance and set up recurring surveys to ensure customer satisfaction.
Voicent software is a one-time purchase. You can use it for as long as you like with no per-text or subscription fees.
You can add as many questions as you want, and collect unlimited responses.
With our easy to use user interface, you can build logical, fast, crystal-clear navigation of text message options for your survey recipients.
Voicent software can integrate with external website and custom-developed Java classes.
Our software automatically processes the responses and confirmations that people text back in response to your message.
Our software collects input from recipients automatically so you can view all responses on your computer.
The results of text/SMS surveys are generated instantly, so you can view percentages and statistics of what your survey takers replied even while the campaign is ongoing.
Our software boosts the personalized feel of your messages while automating surveys, so you can get more recipients interested.
With the message designer, you can customize the way your survey works and add unlimited questions. Specify certain customer information to use in your message to further personalize surveys for your recipients.
You can copy paste contact lists or import them from .csv files. With the built-in CRM, your contacts's information can be used in survey greetings to encourage participation.