Category Archives: SIP Trunk Setup

Error: Failed to login to your VOIP account

When setting up your Voicent App, you may run into the following error: “Error: Failed to login to your VOIP account” This is most likely due to one of the following reasons: Your VOIP username & password were not entered correctly … Continue reading

Posted in SIP Setup, SIP Trunk Setup |

Error: You must first configure voice line before starting your campaign

As you’re running your first campaigns, you may run into the following error: “Error: You must first configure voice line before starting your campaign” This error is caused by the absence of a valid VOIP service in our software. In … Continue reading

Posted in PBX Setup, SIP Setup, SIP Trunk Setup |

NexVortex SIP Trunk Setup

When you sign up for NexVortex you should be sent an email containing your setup configuration, you will need: Authorization User Authorization Password Proxy Server Domain SIP ID/User ID The authorization user and password are randomly generated strings. They are … Continue reading

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Setup Callcentric VOIP Account

Callcentric is a popular VoIP service used by many Voicent customers. It has been tested with Voicent software and it is known to work for both inbound and outbound applications. Step 1: Register a CallCentric VoIP Account First, click the … Continue reading

Posted in SIP Setup, SIP Trunk Setup |

Setup Freshtel VOIP Account

Step 1: Collect Freshtel SIP Information For more details about setting up a softphone with Freshtel, go to Freshtel’s website. Select Support, then Configuration, and then take a look at topics related to setting up X-lite Softphone or generic SIP … Continue reading

Posted in SIP Setup, SIP Trunk Setup |

Setup Gradwell VOIP Account

Step 1: Collect Gradwell SIP Information To start, you need to gather your SIP information from Gradwell’s Control Panel. You can login to Gradwell’s Control Panel here. If you don’t have an account with Gradwell, you can view their phone … Continue reading

Posted in SIP Setup, SIP Trunk Setup |

Setup i2 Telecom VOIP Account

Step 1: Collect i2 Telecom SIP Information In order to obtain your SIP information from i2 Telecom, you need to login to your account and record the SIP credentials listed. Step 2: Setup Voicent with i2 Telecom In order to … Continue reading

Posted in SIP Setup, SIP Trunk Setup |

Setup Localphone VOIP Account

Localphone is another SIP service that can be used with Voicent software. Step 1: Sign up on Localphone A nice feature of localphone.com is that it gives you a free 5 minute phone call. It also gives a free incoming … Continue reading

Posted in SIP Setup, SIP Trunk Setup |

Setup Nextiva VOIP Account

If you have Nextiva’s Phone Service with Professional Features, you can configure Voicent software to use the service. Step 1: Collect Nextiva SIP Information First, login to your Nextiva account and configure devices/extensions for your Nextiva service. If you have … Continue reading

Posted in SIP Setup, SIP Trunk Setup |

Setup Rapidvox VOIP Account

Step 1: Register a Rapidvox Account In order to setup Rapdivox VoIP service, you need to register and have your account approved. Use this link to register for an account. Step 2: Setup Voicent with Rapidvox Gather your SIP credentials … Continue reading

Posted in SIP Setup, SIP Trunk Setup |