Error: You must first configure voice line before starting your campaign
As you’re running your first campaigns, you may run into the following error: “Error: You must first configure voice line before starting your campaign” This error is caused by the absence of a valid VOIP service in our software. In … Continue reading
Setup Voicent to Use Avaya PBX System
Step 1: Create IP Extensions If you have Avaya IP Office, you should be able to setup IP extensions for Voicent software, Please check the user manual for your Avaya IP office. Normally you can find sections for configuring extensions … Continue reading
Setup Voicent to Use Your Asterisk PBX System
Step 1: Create IP Extensions If you have Asterisk or its derived products, you should be able to setup IP extensions for IP phones or Voicent software, Please check the user/admin manual for Asterisk PBX system for more details. Normally … Continue reading
Setup Voicent To Use Your Cisco PBX System
Step 1: Create IP Extensions If you have Cisco’s Call Manager, you should be able to setup IP extensions for IP Phones or Voicent software, Please check the user manual for your Cisco Call Manager. Normally you can find sections … Continue reading
Setup Voicent to Use Your Mitel PBX System
Step 1: Create IP Extensions If you have newer models of Mitel’s PBX system, such as Mitel 3300, you should be able to setup IP extensions for Voicent’s software. When you add an extension, make sure you add it as … Continue reading
Setup Voicent To Use Your PBX System
The easiest method to configuring Voicent’s software is to use a PBX system’s IP extensions, which are used for IP phones or softphones. Today, most major brands, such as Cisco, Avaya, Mitel, etc, all support IP extensions. Before you start, … Continue reading
Setup Voicent to Use Your Shoretel PBX System
Step 1: Create IP Extensions Configure Shoretel’s PBX system to create user extension(s) for SIP device. The following are copied from Shoretel 8000 user manual. Your system maybe different, so check the user guide that comes with the Shoretel system. … Continue reading
Setup Voicent To Use Your Talkswitch PBX System
Step 1: Create IP Extensions If you have Talkswitch, first make sure it supports IP phones like Voicent Software. Please check the user manual for your Talkswitch. Normally you can find sections for configuring IP extensions for SIP softphones like … Continue reading