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ivr digits Digits Element

A digit element collects a series of touch tone keys ended by the pound sign #. A digits element is used to collect touch tone keys that have variable length, such as a user password.

Properties

General Properties: Element Name, Transition from Parent Element

Execution

  1. Execute all actions of the element
  2. Play all prompt items of the element
  3. Collect caller touch tone key inputs until the pound key #
  4. Based on caller input, select the transition that match the caller input, set the next active element to the element the selected transition leads to

Example

ivr example

The Enter Password element is a digits element.

 

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