Overview
Voicent is the market-leader in cloud based contact center solutions for contact centers globally. With the cloud contact center industry in a high growth mode, Voicent is adding to its expanding SMB Sales Team. We are seeking a highly motivated Sales Executives to generate and close new sales opportunities.
Key Responsibilities
- Immediate follow-up on assigned lead flow
- Generate new business opportunities
- Build and manage a sales pipeline
- Accurately forecast sales opportunities
- Meet and exceed monthly sales KPI’s and monthly quota
- Articulate company value proposition
- Manage sales opportunities through all stages of the sales cycle
- Track and manage opportunities in a CRM system (Salesforce.com) following standard Voicent internal sales process
- Develop proficiency on all assigned Voicent service offerings and systems
- Represent a professional image in all communications
Key Requirements
- A minimum of 5 years of sales/sales development experience in a high-tech environment
- Excellent sales and presentation skills via the phone, email and web-conference
- Demonstrated success in closing business over the phone
- Ability to articulate complex technology concepts to a technical and non-technical audience
- Experience with CRM systems, preferably Salesforce.com
- Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
- Previous experience making a minimum of 50 outbound calls per day
- Bachelor's degree or equivalent required
Desired Skills
- Knowledge of Contact Center Technology and Terms
- Cloud based offerings and VoIP
- Previous experience with Salesforce.com CRM
- Software-as-a-Service Applications experience and understanding