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3. Deploy IVR Application

The call flow diagram specified in IVR Studio is a complete IVR application. After the application is validated and all errors are fixed, you can deploy the application to Voicent Gateway. The gateway is the actual component for handling incoming and outgoing calls based on deployed IVR application.

To deploy a validated IVR application, click the ivr deployment, ivr hosting, hosted ivr deployment/submit button on the program toolbar. Specify the deployment name of your IVR application, and select the gateway host computer, then click OK button to finish the deployment.

ivr deployment name

You must restart Voicent Gateway in order for the new IVR application to take effect. All deployed IVR applications are listed under the gateway application windows, accessible from Application > Setup Application... from the gateway main menu. If you have multiple IVR applications, such as a weekday IVR application and a weekend IVR application, you can set them up by selecting Setup > Options > Inbound > Setup IVR Applications from the gateway main menu.
 

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